Module 1—Effective Communication
It seems the problem with effective communication is the illusion that it actually occurred. Make each contact with a co-worker a positive and productive experience. This practical and logic skill building 4-hour program tailored to modern business models provides participants with a blueprint for creating relationships that compel people to not only work together but want to work together. (4 hours)
Module 2—Setting Expectations
To perform well, employees need to know more than their up-to-date job description; they need to know what will make them successful. Performance expectations serve as a foundation for communicating about performance throughout the year. They also serve as the basis for assessing employee performance. When a leader and an employee set clear expectations about the results that must be achieved and the methods or approaches needed to achieve them, they establish a path for success. (4 hours)
Module 3— Coaching Fundamentals
Most managers spend their time fixing problems and putting out fires instead of doing their own work. Coaching allows managers to teach and empower their direct reports to do their work and do it well while the manager then steps in to “tweak” it, thus giving the manager time to do their own work. Participants will learn and practice the skills using worksheets to have better coaching conversations with their direct reports creating better overall work outcomes. (4 hours)
Module 4— Motivating Employees
Leaders who give others the opportunity to develop help team members discover new abilities, develop strengths, and re-ignite latent abilities thus keeping them motivated. Creating an employee who is challenged creates an employee who enjoys their job. Motivating by developing others could positively impact the leader’s compensation and career advancement as well. By motivating and developing employees, teams do better work which gets the leader noticed leading to greater reward and recognition for the extra effort. (4 hours)
First Time Supervisors
First-time leads/supervisors/managers can be difficult to work for simply because they do not have the leadership skills needed. Often times they are promoted for doing a non-management job well, and they probably have little or no experience in management. As a result the new leaders are being set-up to fail from the very beginning unless they receive the appropriate training to develop their soft skills. This series asks them to compare how they see themselves and how their teams see them. They will also have the opportunity to do self-assessments and see how they are communicating vs. how their teams need them to communicate. This series has a proven track record of immediate ROI with a decrease in turnover and an increase in production.
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New material is constantly being developed and new trainers are being added to the roster to help support the needs of our clients.
2016 marks the start of the Workplace Dynamics modules designed with the hourly employees in mind.
All of TrainerAngie.com's material is available to be trained in English and Spanish and our multi-lingual trainers can travel throughout the world.
TrainerAngie was founded on the belief that every participant has the ability to become a more effective communicator by learning skills vs. being handed a script.
TrainerAngie.com has helped more than 4000 participants improve their communication skills as leaders and employees along with becoming more effective communicators with their families. As a result, participants have been promoted, received bonuses, and grown in self-esteem and confidence. We love celebrating those victories with our participants.
"Conflict Management is vital for new managers to prepare for the inevitable conflict in their team."
- Corina S. -Participant
"Anyone who can inspire the way these trainers do need to be part of your team. TrainerAngie.com's methods make you stop and actually think about how to improve your interactions with others. A lot of trainers talk about that, but their method and classroom exercises show you how and it works."
- Tim J - Participant